Customer Service

How Can We Help ?

At The Curated Life, we believe in thoughtful service, honest communication, and beautiful experiences from start to finish. If you ever have questions, we’re here to help.

Email: pwegerhoff@gmail.com
Response time: Within 1 to 2 business days

We accept secure payments through Shopify, including major credit cards and approved digital payment providers.

All prices are listed in Canadian dollars unless otherwise noted.
Taxes are calculated at checkout where applicable.

Your payment information is processed securely and is never stored on our servers.

We currently ship within Canada and selected international locations.

Orders are carefully packed and typically processed within 2 to 7 business days.

Shipping rates are calculated at checkout based on your location and order size.

Local Calgary Pick-Up
Free local pick-up is available for select products. When eligible, this option will appear at checkout.

Once your order is ready, you’ll receive an email with pick-up details.

 

Refund policy

We hope you love every piece you receive.

Due to the nature of curated art, handmade items, and personal care products, all sales are final unless an item arrives damaged or incorrect.

If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we will gladly assist you.

For questions before purchasing, we’re always happy to help you choose thoughtfully.

Our collection includes original art, handmade goods, and natural products that benefit from gentle care.

Artwork
Avoid direct sunlight and excessive humidity. Handle with clean hands and display in stable environments.

Textiles & Home Goods
We recommend gentle washing or spot cleaning where applicable. Refer to individual product descriptions for specific care.

Natural Beauty Products
Store in a cool, dry place. Use within recommended timeframes and discontinue use if irritation occurs.

Each product page includes care details when needed.